Yes, absolutely. At Valley Tech BD, led by Sk Atiqul Islam, authenticity is our highest priority. All our products—including HP & Smart Flaredge laptops, Acer & Kogan monitors, TP-Link/Tenda Wi-Fi routers, and AMD Ryzen processors—are 100% brand new, authentic, and sourced directly through official distributors.

Yes. All branded electronics and hardware parts include official manufacturer warranty coverage. The duration of the warranty varies based on the product (e.g., 1 to 3 years for laptops, monitors, and networking devices). Your purchase invoice serves as official proof of warranty.

Of course! We invite you to visit our physical outlet at Shop 19, 2nd Floor, H M Plaza, Sector 3, Uttara, Dhaka. You can inspect the display clarity of our gaming monitors, check laptop build quality, and consult with our team before making a decision.

Yes, we provide secure nationwide courier delivery across all 64 districts in Bangladesh. Orders within Dhaka city are typically delivered within 24 to 48 hours, while deliveries outside Dhaka take approximately 2 to 4 business days.

We accept multiple payment options for your convenience:
• Cash on Delivery (COD) (Available in selected zones)
• Mobile Banking: bKash, Nagad, Rocket
• In-Store: Cash, POS Card Payment, and Bank Transfer

If you receive an item with any manufacturing defect or transit damage, please notify us within 24 to 48 hours of receiving the package. Contact our hotline at +880 1999-422254 or email us at valleytechbd@gmail.com with unboxing proof, and our team will immediately arrange a replacement under our warranty policy.