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Fast & Secure Delivery

Shipping Policy

Safe, insured, and nationwide hardware delivery across Bangladesh.

At Valley Tech BD, owned by Sk Atiqul Islam, we recognize that IT gear—especially curved gaming displays, slim laptops, processors, and mesh routers—requires delicate care and prompt delivery. We work with leading courier partners to guarantee fast, safe transit across all 64 districts in Bangladesh.

1 Delivery Rates & Estimated Timeframes

Express Local

Inside Dhaka City

Doorstep delivery via city express couriers.

Timeframe: 24 to 48 Hours
Standard Charge: ৳80 – ৳100
Nationwide

Outside Dhaka

District & Upazila delivery via reliable national courier networks.

Timeframe: 2 to 4 Business Days
Standard Charge: ৳130 – ৳150*
Free of Cost

Showroom Pickup

Test and collect your order directly from our Uttara store.

Timeframe: Same Day (Store Hours)
Charge: Completely Free (৳0)

* Note: Extra-heavy or oversized parcels (such as 27"+ curved gaming monitors and full-tower desktop casings) may carry slight volumetric weight adjustments by couriers.

2 Order Verification & Dispatch Schedule

  • Phone Confirmation: Before dispatching any shipment, our customer representative will call your mobile number to confirm product specs, model, and delivery address.
  • Cut-off Time: Orders verified before 3:00 PM are processed and handed over to courier hubs on the same working day.
  • Tracking Info: Once dispatched, a consignment tracking number is sent to your phone via SMS so you can track your parcel live.

Special Protection for Fragile Hardware

We understand that products like curved monitors, laptops, and processors are delicate. Every shipment leaves our outlet enclosed with heavy-duty air bubble wrapping, corner edge protectors, and tamper-evident sealing to withstand courier transit shocks.

3 Parcel Inspection & Receiving Guidelines

  • Check the parcel exterior in front of the delivery person. If the box appears heavily crushed, torn, or unsealed, notify the courier rider immediately.
  • Mandatory Unboxing Video: For displays and laptops, we strictly recommend taking a clear continuous video while unboxing. This serves as guaranteed proof if any internal screen crack or transit damage has occurred.

Have Questions About Your Shipment?

Track your parcel status or ask for urgent delivery assistance:

Hub / Outlet
Shop 19, 2nd Floor, H M Plaza, Sector 3, Uttara, Dhaka
Delivery Hotline
+880 1999-422254
Tracking Support
valleytechbd@gmail.com
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